The Successful Management of Organisational Change in Tourism SMEs: Initial Findings in UK

ABSTRACT Organisational transplant management theory for small and medium-sized go-aheads (SMEs) at bottom the tourism manufacturing is an under-researched fi eld. Changing political, economic, social and technological factors can ease up unrehearsed SMEs exposed to external as well as inbred pressures, which can lead to underperformance, or in slash case scenario, business organisation failure. This paper, reporting on the fi ndings of wildcat research of nine UK-based visitor attractions, all straits as SMEs, suggests that the successful management of change is intent-or-death for SMEs extract and success. The fi ndings fight that the current approach taken to organisational change management within the effort is bumpy incremental, bumpy continuous and planned. Hence, the paper provides a framework for managing organisational change based on eight unfavorable success factors identifi ed by the study: adaptability and fl exibility, commitmen t and support, conversation and co-operation, continuous learning and improvement, formal strategies, motivation and reward, pragmatism, and the right people. right of first publication © 2008 John Wiley & Sons, Ltd. Received 13 March 2007; Revised 16 January 2008; Accepted 24 January 2008 Keywords: organisational change management; SMEs; tourism industry.

initiation Burnes (2004) and By (2005) argue that change is an ever-present feature of organisational life affecting all organisations in all industries. Therefore, in an progressively dynamic and turbulent business environment, it is crucial th at the small and medium-sized enterprise (S! ME)-dominated tourism industry (Vanhove, 2005) is actively engaged in the dish out of managing change. According to the European Union (Europa, 2007), small enterprises lease 50 or fewer individuals with c10 million or slight in profi t, while medium-sized enterprises have 250 or fewer employees with c50 million or less in profi t. Cooper et al. (2005, p. 739) suggest that the tourism...If you want to seize a good essay, order it on our website: BestEssayCheap.com

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